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Ticketing

  • Manage Your Customer Support
  • Assign Tickets to Staff Members
  • Multiple-Users
  • Email Notifications
  • Easily Reference and Post Articles from your Private Wiki

Ticketing is the process of managing and maintaining lists of issues. Ticketing is often used for customer support issues, but can be used for contest submissions, media inquiries, or any other inquiries or submissions a company would like to keep track of. The ticketing system allows you to easily create ticketing categories to better help support and serve your clients and customers.

 

 

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